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Your Rights

Recipient Rights

Your Rights as a Service Recipient

As a recipient of mental health services in Michigan, you have specific rights protected by state law. Northpointe is committed to upholding these rights and ensuring that every individual we serve is treated with dignity, respect, and fairness.

Links to Recipient Rights Resources

Contact the Rights Office

Reach out to the appropriate office with questions or concerns about your rights.

Privacy Notice

Northpointe Privacy Notice document

Northpointe's privacy notice describes how we collect, use, and protect your personal health information in accordance with HIPAA and Michigan state law.

Privacy Notice(opens in new tab)

Complaint Form

Recipient Rights Complaint Form

If you believe your rights have been violated, you may file a complaint with the Northpointe Office of Recipient Rights. Complaints are taken seriously and handled in a confidential and timely manner.

Complaint Form(opens in new tab)

Recipient Rights Advisory Committee (RRAC)

Upcoming Meeting

RRAC Meeting: October 7, 2026, at 8:00 AM

715 Pyle Drive, Kingsford, MI 49802

Additional Information

24-Hour Crisis Hotline(800) 750-0522Dial 988